Eshkal reads your letter in your language, asks only what it needs, writes and sends the reply with your OK, and follows up until it's done.
Seven months after she moved out, Wohnbau Rheinland still held her 1,850 € deposit. Eshkal sent a reminder, then a formal deadline letter, and checks with her on WhatsApp. If they do not pay, the court payment order is already prepared.
Day 9 of 14 after the deadline letterOmar photographed the Aufhebungs- und Erstattungsbescheid. Eshkal explained it in Arabic, found that he had reported his side job in time, and drafted the objection for him to sign and post.
Objection due 14.10. · 6 days leftFitWerk Studio ignored his cancellation and kept charging 39.90 € a month. After a deadline letter and a complaint, Eshkal is taking it to the Verbraucherzentrale Berlin.
Step 4 of 5 on the escalation ladder| A chat assistant | Eshkal | |
|---|---|---|
| Reads your letter | If you type it out | Photo, PDF or voice note |
| Sends the reply | Gives you a template | From your email, after your OK |
| Fills the official form | No | KG1, Widerspruch, Mahnbescheid |
| Tracks deadlines | No | In your calendar |
| Follows up on WhatsApp | No | Asks whether they replied |
| Your language, right-to-left too | Varies | 6 languages, Arabic right-to-left |
Letters to offices and companies always go out in correct German. You get each one explained in your language.
No. Eshkal prepares and sends letters for you, based on official sources it shows you. When a case needs legal advice, it tells you so and prepares a lawyer-ready file.
No. You see every email, letter and form before it goes out, with the recipient and the account it is sent from. Nothing leaves without your OK.
On servers in the EU. You can export everything, or delete your account and all data, in Settings at any time.
German authorities such as the Jobcenter, Ausländerbehörde, Familienkasse, Finanzamt and Bürgeramt, and companies that owe you money: landlords, gyms, airlines, energy and phone providers.
Eshkal escalates step by step: reminder, formal deadline letter, complaint, consumer centre, and a lawyer-ready file if it comes to that.
Scan a letter the moment it arrives. Get a notification when a deadline is close.
